Effective Date: 02 August 2025
We at Writora (operated by Trilok Media) value the trust you place in us when you use our services. We are fully committed to protecting your privacy and maintaining the highest standards of data protection and transparency. This Privacy Policy outlines how we collect, use, share, and protect your personal information across our website, platforms, applications, and services. It applies to all users who interact with Writora across any digital or mobile interface, regardless of the device or medium used.
This policy applies to the information you provide directly to us, or which may be collected by us or our affiliates through your use of our digital services, including websites, mobile applications, and any other online or offline interactions. The term “you”, “your”, or “user” refers to any individual accessing or using our platform, while “we”, “us”, or “our” refers to Writora and its parent entity Trilok Media.
We collect both personally identifiable information and non-personal technical data, including but not limited to your name, email address, phone number, location, IP address, browser information, and usage history. Such data may be collected when you register, submit content, contact us, subscribe to newsletters, or interact with the platform in any other way. This information helps us deliver relevant content, personalize your experience, maintain user accounts, respond to support queries, improve platform performance, and comply with legal obligations.
Your use of our platform signifies your consent to our collection, use, and sharing of your personal data as outlined in this policy. In certain cases—especially if you reside in a country governed by data protection regulations such as GDPR—we may ask you for explicit consent before you access or use certain services. In such cases, you may be asked to opt in, verify consent preferences, or accept specific terms before proceeding. If you do not provide such consent, you may not be able to access all features or services available on our platform.
If you are accessing our services from outside India or are a traveler using our platform from different countries, we may use your IP address to determine your geographical location in order to tailor the content, services, and consents applicable to you. If IP-based detection fails, we will use the most recently cached location information to determine applicable services. In such cases, the consents and preferences you previously agreed to in that jurisdiction will continue to apply. To help with such identification, we may rely on trusted third-party location service providers that assist us in ensuring relevant service delivery.
We use cookies and similar technologies to store user preferences, analyze performance, personalize content, and enhance platform functionality. Cookies also help us maintain secure sessions, detect fraud, and improve navigation experience. You can manage cookie preferences through your browser settings, though some features may not function correctly if cookies are disabled. Your browser may also allow you to control “Do Not Track” preferences, which we honor wherever applicable.
We do not sell or rent your personal data to any third party. However, in specific operational scenarios, we may share your information with select partners or service providers such as web hosting companies, payment gateways, analytics tools, and customer support platforms. These third parties act under contractual obligations to maintain data security and confidentiality, and their access to your data is restricted solely to the tasks they are hired to perform on our behalf. We may also disclose your information when required to do so by law, court order, government request, or when necessary to protect our rights, users, systems, or property.
Security of your information is our top priority. We implement industry-standard measures including SSL encryption, firewall protection, access restrictions, secure data storage, and regular internal audits. Despite our efforts, no online system is entirely immune from risk, and we encourage you to take standard precautions while using digital platforms, such as setting strong passwords, keeping login credentials private, and logging out from shared devices.
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or to comply with applicable legal, tax, or contractual obligations. If you wish to delete or update your personal data, or withdraw previously granted consent, you may contact us directly and we will take the necessary action, subject to legal allowances and verification protocols.
Please be aware that our website and applications may contain links to external websites and services not controlled by us. We are not responsible for the privacy practices, content, or security of those third-party websites. We advise you to review their respective privacy policies before providing any information to them, as their policies may differ from ours.
Our services are intended for individuals aged 13 and above. We do not knowingly collect data from minors. If we discover that a child under 13 has provided us with personal data, we will immediately delete such information from our systems. Parents or guardians who believe their child has provided data without consent may contact us for prompt removal.
We reserve the right to update, modify, or revise this Privacy Policy from time to time. All changes will be posted on this page with a new “Effective Date.” Continued use of our website or services after such changes will constitute your acknowledgment and acceptance of the revised policy. We encourage you to revisit this page regularly to stay informed about how we handle your personal information.
If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your data, you may reach out to our team. We are committed to addressing privacy-related queries promptly and in accordance with applicable laws.